Privacy policy

We only collect the data needed to provide a sound and safe learning experience, including:

• Identity and contact data: full name, email address, mobile number.
• Account data: username, password (stored encrypted), usage preferences.
• Learning data: recitation and memorization level, session history, performance and progress reports.
• Technical data: device and browser type, IP address and in-app usage data.
• Audio data when needed: recordings of recitation sessions, used only for assessment and learning follow-up and for no other purpose.

• Managing your account and tailoring your learning plan to your level and goals.
• Tracking your learning progress and giving you an accurate assessment of your performance.
• Contacting you about your account, your sessions or important updates to the service.
• Developing the platform and improving its quality based on aggregated usage data.
• Complying with applicable legal requirements.

Muqraa does not sell its users' data or share it with any third party for marketing purposes. Any limited sharing of data is restricted to the following cases:

• Technical service providers that support running the platform (such as hosting or notification services), under strict data protection agreements.
• Complying with an official legal request from a competent authority.
• With your explicit consent in any other case that requires it.

We use recognized technical and organizational measures to protect your data, including encryption, strict access controls and regular reviews of our security practices. Please note, however, that no electronic system can be guaranteed to be completely secure.

You have the right, at any time, to:

• Access the personal data we hold about you.
• Request correction of any inaccurate or incomplete data.
• Request deletion of your data, within the limits allowed by applicable law.
• Withdraw your consent to processing at any time, where processing is based on consent.

The platform uses cookies to improve your experience and remember your preferences. You can control cookies through your browser settings at any time.

Minors may use the platform under the supervision of a parent or guardian. In that case, we collect only the minimum data necessary, provide additional controls to protect their privacy, and obtain the guardian's consent where required.

This policy may be updated from time to time to reflect changes to our services or legal obligations. Any update will be published on this page with the date of the latest review, and we recommend checking it regularly.

For any question about this policy or to exercise any of your rights, please contact us at: