Muqraa Iqraa is committed to making trust the foundation of every learning experience we offer. This privacy policy explains, with full transparency, what data we collect, why we collect it, how we protect it, and the rights every user has over their personal data.
1. Data we collect
We collect only the data needed to provide a sound and safe learning experience, including:
- Identity and contact data: full name, email address, mobile number.
- Account data: username, password (stored in encrypted form), usage preferences.
- Learning data: recitation and memorization level, session history, performance and progress reports.
- Technical data: device and browser type, IP address, and in-app usage data.
- Voice data when needed: recordings of recitation sessions, used only for assessment and learning follow-up and for no other purpose.
2. How we use data
- Managing your account and tailoring your learning plan to your level and goals.
- Tracking your learning progress and providing an accurate assessment of your performance.
- Contacting you about your account, your sessions, or important service updates.
- Developing the platform and improving its quality based on aggregated usage analysis.
- Complying with any applicable legal requirements.
3. Data sharing
Muqraa does not sell its users' data or share it with any third party for marketing purposes. Any limited sharing of data is restricted to the following cases:
- Technical service providers that support the platform's operation (such as hosting or notification services), under strict data protection agreements.
- Complying with an official legal request from a competent authority.
- Obtaining your explicit consent in any other case that requires it.
4. Data protection
We apply recognized technical and organizational measures to protect your data, including encryption, strict access controls, and regular reviews of our security practices. Please note, however, that no electronic system can be guaranteed to be completely secure.
5. Your rights over your data
You may at any time:
- Access the personal data we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your data, within the limits allowed by applicable law.
- Withdraw your consent to processing whenever the processing is based on consent.
6. Cookies
The platform uses cookies to improve your experience and remember your preferences. You can control cookies through your browser settings at any time.
7. Privacy of minors
Minors may use the platform under the supervision of a parent or guardian. In that case, we collect only the minimum data necessary, apply additional safeguards to protect their privacy, and obtain the guardian's consent where required.
8. Updates to this policy
This policy may be updated from time to time to reflect changes in our services or legal obligations. Any update will be published on this page with the date of the latest review, and we recommend checking it regularly.
9. Contact us
For any question about this policy or to exercise any of your rights, you can reach us at:
[email protected]