Terms and conditions

These terms and conditions govern your use of the Muqraa Iqraa platform and all its services, whether through the website or the mobile app. Using or registering on the platform constitutes your full acceptance of these terms. If you do not agree with any part of them, please do not use the platform.

1. Definitions

  • "Platform": the Muqraa website and app with all their services.
  • "User": anyone who uses the platform, whether a learner, a teacher, or a parent or guardian.
  • "Content": texts, audio recordings, assessments, and any learning materials available on the platform.

2. Eligibility

Users must be legally able to enter into binding agreements, or use the platform under the supervision and responsibility of a parent or guardian if they are a minor.

3. Account and user responsibility

  • Users must provide accurate, complete and up-to-date information when registering.
  • Users are responsible for keeping their login credentials confidential and for any activity on their account.
  • You must notify us immediately if you suspect any unauthorized use of your account.

4. Acceptable use

Users agree not to use the platform for any of the following:

  • Publishing or sharing any content that violates applicable laws.
  • Impersonating others or providing misleading information.
  • Attempting to hack the platform or harm its security or stability.
  • Using the platform for any unauthorized commercial purpose.
  • Misusing communication channels with teachers or other learners.

5. Intellectual property

All rights to the learning content, design and Muqraa brand are reserved to the platform. No part of this content may be copied, republished or commercially exploited without prior written permission.

6. Service and subscriptions

Some core features of the platform are offered free of charge, while paid subscription plans with additional features may be available.

7. Limitation of liability

The platform's management makes every effort to keep the service available and stable, but does not guarantee it will be entirely free of technical faults or temporary interruptions, and is not liable for any indirect damages arising from use of the platform beyond its direct control.

8. Suspension or termination

The platform's management reserves the right to suspend or terminate any account that violates these terms, notifying the user of the reason where possible, and without prior notice in serious cases.

9. Changes to the terms

The management reserves the right to amend these terms at any time, and any update will be published on this page. Continuing to use the platform after changes are published constitutes acceptance of them.

10. Governing law

These terms are governed by and interpreted in accordance with the laws in force in the country where the platform is registered.

11. Contact us

For any question about these terms, you can reach us at:

[email protected]